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bakkot's avatar

I've moderated a few decent-size communities, so let me make the case for not giving second chances to users like that one:

Your goal here is to have a functional and productive community. A lot of that comes down to the most thoughtful 10% of commenters. It is very easy for someone who is obnoxious to drive off people from that 10%. By contrast, even if the obnoxious person gets reformed they're probably never going to be top 50%, much less top 10%. The benefit of giving them a second chance is that they might get better and stick around, but you probably don't want them to stick around even if they do tone the assholeishness down a bit. And the cost is the very high risk of driving away other, better people.

Also, there is basically zero chance that a user who leans in to being an asshole is going to be mollified by a temporary ban.

Remember, there's a human instinct towards forgiveness, but kicking someone out of your newsletter's comment section doesn't mean they aren't going to eat.

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Lisa Sockett's avatar

At FCC, former FCC Commissioner Mignon Clyburn gets Chair if she wants it (last name sound familiar? She’s Rep Clyburn’s daughter). Current Commissioner Jessica Rosenworcel (Dem) gets it if Clyburn declines. That’s the word about town in communications circles.

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